Refund Policy
At bornWORTHY, we strive to provide products of the highest quality and ensure customer satisfaction. Our refund policy is designed to address concerns related to product issues. Please review the following details:
-
Refunds Due to Product Issues:
-
If you encounter any problems or defects with your purchased item, we are happy to offer a replacement.
-
Please contact our Customer Support team within 3 days of receiving your order, providing clear details and, if possible, supporting images.
-
-
Refund Exclusions:
-
We do not allow refunds without reason unless there is a verified issue with the product.
-
Refunds are not applicable for reasons unrelated to the product itself, such as change of mind or personal preferences.
-
-
Contacting Customer Support:
-
For any refund requests or product-related issues, please reach out to our Customer Support team at iambornworthy@gmail.com within the specified timeframe.
-
-
Verification Process:
-
Our team will assess the reported issue and may request additional information or images to verify the problem.
-
Once the issue is verified, we will guide you through the return process.
-
-
Return Instructions:
-
If a return is necessary, we will provide you with instructions on how to return the product safely.
-
​
​
By making a purchase at bornWORTHY, you agree to adhere to this refund policy. We appreciate your understanding and cooperation in ensuring a positive shopping experience with us. If you have any questions or concerns, please don't hesitate to contact our Customer Support team.
Thank you for choosing bornWORTHY.